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Email us at support@solyntraai.com — we reply within 24 hours.
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Common questions
I paid via PayPal but my plan hasn't upgraded.
Email us at support@solyntraai.com with your PayPal transaction ID and the email you signed up with. We activate plans within a few hours.
Do you offer refunds?
All paid plans include a 14-day free trial — no charge during the trial. After the trial ends, payments are non-refundable. See our refund policy.
Does SolyntraAI actually post to social media?
Not yet — V1 is a content planning and AI writing tool. You plan and generate content here, then post manually. Auto-publishing is coming in V2.
How do I cancel my plan?
Email support@solyntraai.com with subject "Cancel subscription". We'll process it within 24 hours and confirm via email.
I want yearly billing — how does that work?
Pay monthly via PayPal, then email support@solyntraai.com with subject "Yearly Plan Request". We'll apply a 20% discount and adjust your billing.
Prefer email directly? support@solyntraai.com